How DenialHelp works
Insurance said no. DenialHelp turns the notice into a structured case, shows what it understood, asks only for missing facts, and prepares a draft that remains subject to source verification and clinician review.
- 1
Upload your denial letter
Drop in the PDF, photo, or scan of the letter your insurer sent. We extract the denial reason, plan name, member ID, and decision date automatically. Files are encrypted at rest and audit-logged on every access.
- 2
Answer a few targeted questions
Five to seven questions tied to your specific treatment and denial reason: prior medications you've tried, comorbidities, lab values where relevant. Optionally upload your clinical record (PDF, screenshot of your portal) and we extract the evidence directly.
- 3
Download your appeal letter
We draft a physician-ready letter that cites the denial reason, the relevant clinical evidence, your insurer's medical-policy criteria, and any federal rights that apply (ACA §2719, ERISA §503, NSA, parity). Downloadable as PDF, ready to mail or hand to your physician. Money back if we can't draft a strong appeal.
AI routes receive only their approved data class. Raw PHI is not approved for Anthropic routes; a failed de-identification or outbound-leakage check refuses processing. Unknown facts remain unknown, and clinician review is required before clinical attestation.