Consumer Financial Protection Bureau (CFPB)
Medical-debt collection abuse, credit-reporting violations involving medical debt, and consumer-finance protection.
What this agency handles
Medical debt collection abuses, credit-reporting agency violations (medical debt under $500 should no longer appear; medical debt only after 1 year), CARES Act medical-debt protections, FCRA violations.
When to file
Medical debt sent to collections improperly, medical debt appearing on credit report when it shouldn't, debt-collector harassment.
How to file
Consumerfinance.gov/complaint or 1-855-411-2372.
Frequently asked questions
What does Consumer Financial Protection Bureau (CFPB) handle?
Medical debt collection abuses, credit-reporting agency violations (medical debt under $500 should no longer appear; medical debt only after 1 year), CARES Act medical-debt protections, FCRA violations.
When should I file with them?
Medical debt sent to collections improperly, medical debt appearing on credit report when it shouldn't, debt-collector harassment.
How do I file?
Consumerfinance.gov/complaint or 1-855-411-2372.
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- DOL Employee Benefits Security Administration (EBSA)ERISA enforcement — for employer-sponsored health plans. Handles ERISA §503 appe
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- Federal Trade Commission Consumer SentinelDeceptive practices, fraud, and unfair business conduct by insurance carriers, b
Visit Consumer Financial Protection Bureau (CFPB)
Consumerfinance.gov/complaint or 1-855-411-2372.
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