Arkansas Insurance Commissioner
Arkansas Insurance Department
Contact information
- Agency: Arkansas Insurance Department
- Title: Insurance Commissioner
- Phone: (800) 282-9134
- Address: 1 Commerce Way, Suite 102, Little Rock, AR 72202
- File a complaint: https://insurance.arkansas.gov/pages/consumer-services/consumer-complaints/
- External review: https://insurance.arkansas.gov/pages/consumer-services/external-review/
Balance billing & surprise billing protection
Limited state-specific balance billing law; federal NSA primary protection.
External review & appeal help
External review available for medical necessity denials. Standard review within 45 days, expedited within 72 hours.
How DenialHelp fits in
The governing notice and plan determine whether internal review must be completed before an external request. DenialHelp helps organize the notice, candidate evidence, and a draft for patient and clinician review. Verify the current route and filing instructions with the Arkansas Insurance Department or other authority that governs the case.
Frequently asked questions
How do I file an insurance complaint in Arkansas?
File online at https://insurance.arkansas.gov/pages/consumer-services/consumer-complaints/ or call (800) 282-9134. Most states will investigate insurance company conduct, send the complaint to the insurer for a written response, and report findings to you.
What is the external review process in Arkansas?
External review available for medical necessity denials. Standard review within 45 days, expedited within 72 hours. Submit a request at https://insurance.arkansas.gov/pages/consumer-services/external-review/.
Does Arkansas protect against surprise balance billing?
Limited state-specific balance billing law; federal NSA primary protection.
What if my appeal is denied by Arkansas insurance company?
After internal appeal denial, you can request external review through the state insurance department or its contracted Independent Review Organization (IRO). External review decisions are typically binding on the insurer. You can also file a complaint with the Arkansas Insurance Department regardless of appeal status.
Appeal your Arkansas health insurance denial
Upload the current notice to organize a reviewable draft. Confirm the applicable internal and external review route with the notice and current state or federal source.
Get started →Contact: hello@denialhelp.com