Connecticut Insurance Commissioner
Connecticut Insurance Department
Contact information
- Agency: Connecticut Insurance Department
- Title: Insurance Commissioner
- Phone: (860) 297-3900
- Address: 153 Market Street, 7th Floor, Hartford, CT 06103
- File a complaint: https://portal.ct.gov/cid/consumer-affairs/file-a-complaint
- External review: https://portal.ct.gov/cid/external-review
Balance billing & surprise billing protection
CT Public Act 15-146 — comprehensive surprise billing protection for emergency services. Strong state law.
External review & appeal help
External review by CID-approved IRO. Expedited review within 72 hours for urgent cases.
How DenialHelp fits in
You typically need to file an internal appeal with your insurer before Connecticut will accept an external review request. DenialHelp drafts that internal appeal in five minutes from your denial letter — physician-ready, cited to medical evidence, and formatted for clean transmission to your insurer. If the internal appeal still loses, you can then file with the Connecticut Insurance Department for external review.
Frequently asked questions
How do I file an insurance complaint in Connecticut?
File online at https://portal.ct.gov/cid/consumer-affairs/file-a-complaint or call (860) 297-3900. Most states will investigate insurance company conduct, send the complaint to the insurer for a written response, and report findings to you.
What is the external review process in Connecticut?
External review by CID-approved IRO. Expedited review within 72 hours for urgent cases. Submit a request at https://portal.ct.gov/cid/external-review.
Does Connecticut protect against surprise balance billing?
CT Public Act 15-146 — comprehensive surprise billing protection for emergency services. Strong state law.
What if my appeal is denied by Connecticut insurance company?
After internal appeal denial, you can request external review through the state insurance department or its contracted Independent Review Organization (IRO). External review decisions are typically binding on the insurer. You can also file a complaint with the Connecticut Insurance Department regardless of appeal status.
Appeal your Connecticut health insurance denial
Upload your denial letter — DenialHelp drafts a physician-ready appeal in five minutes. $39 first-level appeal, money back if we can't draft a strong appeal.
Get started →Contact: hello@denialhelp.com