Connecticut Insurance Commissioner
Connecticut Insurance Department
Contact information
- Agency: Connecticut Insurance Department
- Title: Insurance Commissioner
- Phone: (860) 297-3900
- Address: 153 Market Street, 7th Floor, Hartford, CT 06103
- File a complaint: https://portal.ct.gov/cid/consumer-affairs/file-a-complaint
- External review: https://portal.ct.gov/cid/external-review
Balance billing & surprise billing protection
CT Public Act 15-146 — comprehensive surprise billing protection for emergency services. Strong state law.
External review & appeal help
External review by CID-approved IRO. Expedited review within 72 hours for urgent cases.
How DenialHelp fits in
The governing notice and plan determine whether internal review must be completed before an external request. DenialHelp helps organize the notice, candidate evidence, and a draft for patient and clinician review. Verify the current route and filing instructions with the Connecticut Insurance Department or other authority that governs the case.
Frequently asked questions
How do I file an insurance complaint in Connecticut?
File online at https://portal.ct.gov/cid/consumer-affairs/file-a-complaint or call (860) 297-3900. Most states will investigate insurance company conduct, send the complaint to the insurer for a written response, and report findings to you.
What is the external review process in Connecticut?
External review by CID-approved IRO. Expedited review within 72 hours for urgent cases. Submit a request at https://portal.ct.gov/cid/external-review.
Does Connecticut protect against surprise balance billing?
CT Public Act 15-146 — comprehensive surprise billing protection for emergency services. Strong state law.
What if my appeal is denied by Connecticut insurance company?
After internal appeal denial, you can request external review through the state insurance department or its contracted Independent Review Organization (IRO). External review decisions are typically binding on the insurer. You can also file a complaint with the Connecticut Insurance Department regardless of appeal status.
Appeal your Connecticut health insurance denial
Upload the current notice to organize a reviewable draft. Confirm the applicable internal and external review route with the notice and current state or federal source.
Get started →Contact: hello@denialhelp.com