District of Columbia Insurance Commissioner
DC Department of Insurance, Securities and Banking (DISB)
Contact information
- Agency: DC Department of Insurance, Securities and Banking (DISB)
- Title: Commissioner
- Phone: (202) 727-8000
- Address: 1050 First Street NE, Suite 801, Washington, DC 20002
- File a complaint: https://disb.dc.gov/service/file-insurance-complaint
- External review: https://disb.dc.gov/page/external-review
Balance billing & surprise billing protection
DC follows federal NSA. Limited additional state law.
External review & appeal help
External review available; DISB-contracted IRO reviews medical necessity.
How DenialHelp fits in
You typically need to file an internal appeal with your insurer before District of Columbia will accept an external review request. DenialHelp drafts that internal appeal in five minutes from your denial letter — physician-ready, cited to medical evidence, and formatted for clean transmission to your insurer. If the internal appeal still loses, you can then file with the DC Department of Insurance, Securities and Banking (DISB) for external review.
Frequently asked questions
How do I file an insurance complaint in District of Columbia?
File online at https://disb.dc.gov/service/file-insurance-complaint or call (202) 727-8000. Most states will investigate insurance company conduct, send the complaint to the insurer for a written response, and report findings to you.
What is the external review process in District of Columbia?
External review available; DISB-contracted IRO reviews medical necessity. Submit a request at https://disb.dc.gov/page/external-review.
Does District of Columbia protect against surprise balance billing?
DC follows federal NSA. Limited additional state law.
What if my appeal is denied by District of Columbia insurance company?
After internal appeal denial, you can request external review through the state insurance department or its contracted Independent Review Organization (IRO). External review decisions are typically binding on the insurer. You can also file a complaint with the DC Department of Insurance, Securities and Banking (DISB) regardless of appeal status.
Appeal your District of Columbia health insurance denial
Upload your denial letter — DenialHelp drafts a physician-ready appeal in five minutes. $39 first-level appeal, money back if we can't draft a strong appeal.
Get started →Contact: hello@denialhelp.com