District of Columbia Insurance Commissioner
DC Department of Insurance, Securities and Banking (DISB)
Contact information
- Agency: DC Department of Insurance, Securities and Banking (DISB)
- Title: Commissioner
- Phone: (202) 727-8000
- Address: 1050 First Street NE, Suite 801, Washington, DC 20002
- File a complaint: https://disb.dc.gov/service/file-insurance-complaint
- External review: https://disb.dc.gov/page/external-review
Balance billing & surprise billing protection
DC follows federal NSA. Limited additional state law.
External review & appeal help
External review available; DISB-contracted IRO reviews medical necessity.
How DenialHelp fits in
The governing notice and plan determine whether internal review must be completed before an external request. DenialHelp helps organize the notice, candidate evidence, and a draft for patient and clinician review. Verify the current route and filing instructions with the DC Department of Insurance, Securities and Banking (DISB) or other authority that governs the case.
Frequently asked questions
How do I file an insurance complaint in District of Columbia?
File online at https://disb.dc.gov/service/file-insurance-complaint or call (202) 727-8000. Most states will investigate insurance company conduct, send the complaint to the insurer for a written response, and report findings to you.
What is the external review process in District of Columbia?
External review available; DISB-contracted IRO reviews medical necessity. Submit a request at https://disb.dc.gov/page/external-review.
Does District of Columbia protect against surprise balance billing?
DC follows federal NSA. Limited additional state law.
What if my appeal is denied by District of Columbia insurance company?
After internal appeal denial, you can request external review through the state insurance department or its contracted Independent Review Organization (IRO). External review decisions are typically binding on the insurer. You can also file a complaint with the DC Department of Insurance, Securities and Banking (DISB) regardless of appeal status.
Appeal your District of Columbia health insurance denial
Upload the current notice to organize a reviewable draft. Confirm the applicable internal and external review route with the notice and current state or federal source.
Get started →Contact: hello@denialhelp.com