Delaware Insurance Commissioner
Delaware Department of Insurance
Contact information
- Agency: Delaware Department of Insurance
- Title: Insurance Commissioner
- Phone: (302) 674-7300
- Address: 1351 W North Street, Suite 101, Dover, DE 19904
- File a complaint: https://insurance.delaware.gov/consumers/consumerservices/
- External review: https://insurance.delaware.gov/consumers/external-review/
Balance billing & surprise billing protection
Federal NSA primary. Limited state-specific protections.
External review & appeal help
Independent Health Care Appeals Program (IHCAP) for medical necessity. Free + binding.
How DenialHelp fits in
The governing notice and plan determine whether internal review must be completed before an external request. DenialHelp helps organize the notice, candidate evidence, and a draft for patient and clinician review. Verify the current route and filing instructions with the Delaware Department of Insurance or other authority that governs the case.
Frequently asked questions
How do I file an insurance complaint in Delaware?
File online at https://insurance.delaware.gov/consumers/consumerservices/ or call (302) 674-7300. Most states will investigate insurance company conduct, send the complaint to the insurer for a written response, and report findings to you.
What is the external review process in Delaware?
Independent Health Care Appeals Program (IHCAP) for medical necessity. Free + binding. Submit a request at https://insurance.delaware.gov/consumers/external-review/.
Does Delaware protect against surprise balance billing?
Federal NSA primary. Limited state-specific protections.
What if my appeal is denied by Delaware insurance company?
After internal appeal denial, you can request external review through the state insurance department or its contracted Independent Review Organization (IRO). External review decisions are typically binding on the insurer. You can also file a complaint with the Delaware Department of Insurance regardless of appeal status.
Appeal your Delaware health insurance denial
Upload the current notice to organize a reviewable draft. Confirm the applicable internal and external review route with the notice and current state or federal source.
Get started →Contact: hello@denialhelp.com