Georgia Insurance Commissioner
Georgia Office of Commissioner of Insurance and Safety Fire
Contact information
- Agency: Georgia Office of Commissioner of Insurance and Safety Fire
- Title: Insurance Commissioner
- Phone: (800) 656-2298
- Address: 2 Martin Luther King Jr Drive, West Tower, Suite 704, Atlanta, GA 30334
- File a complaint: https://oci.georgia.gov/consumer-services-division
- External review: https://oci.georgia.gov/external-review
Balance billing & surprise billing protection
GA Surprise Billing Consumer Protection Act (SB 359, 2020) — protections for emergency + non-emergency out-of-network in in-network facilities.
External review & appeal help
External review within 60 days of final denial. State-contracted IROs handle medical necessity.
How DenialHelp fits in
The governing notice and plan determine whether internal review must be completed before an external request. DenialHelp helps organize the notice, candidate evidence, and a draft for patient and clinician review. Verify the current route and filing instructions with the Georgia Office of Commissioner of Insurance and Safety Fire or other authority that governs the case.
Frequently asked questions
How do I file an insurance complaint in Georgia?
File online at https://oci.georgia.gov/consumer-services-division or call (800) 656-2298. Most states will investigate insurance company conduct, send the complaint to the insurer for a written response, and report findings to you.
What is the external review process in Georgia?
External review within 60 days of final denial. State-contracted IROs handle medical necessity. Submit a request at https://oci.georgia.gov/external-review.
Does Georgia protect against surprise balance billing?
GA Surprise Billing Consumer Protection Act (SB 359, 2020) — protections for emergency + non-emergency out-of-network in in-network facilities.
What if my appeal is denied by Georgia insurance company?
After internal appeal denial, you can request external review through the state insurance department or its contracted Independent Review Organization (IRO). External review decisions are typically binding on the insurer. You can also file a complaint with the Georgia Office of Commissioner of Insurance and Safety Fire regardless of appeal status.
Appeal your Georgia health insurance denial
Upload the current notice to organize a reviewable draft. Confirm the applicable internal and external review route with the notice and current state or federal source.
Get started →Contact: hello@denialhelp.com