Missouri Insurance Commissioner
Missouri Department of Commerce and Insurance
Contact information
- Agency: Missouri Department of Commerce and Insurance
- Title: Director
- Phone: (800) 726-7390
- Address: 301 W High Street, Room 530, Jefferson City, MO 65101
- File a complaint: https://insurance.mo.gov/consumers/complaints/
- External review: https://insurance.mo.gov/consumers/healthinsurance/
Balance billing & surprise billing protection
Federal NSA primary.
External review & appeal help
External review through DCI-approved IRO within 120 days.
How DenialHelp fits in
The governing notice and plan determine whether internal review must be completed before an external request. DenialHelp helps organize the notice, candidate evidence, and a draft for patient and clinician review. Verify the current route and filing instructions with the Missouri Department of Commerce and Insurance or other authority that governs the case.
Frequently asked questions
How do I file an insurance complaint in Missouri?
File online at https://insurance.mo.gov/consumers/complaints/ or call (800) 726-7390. Most states will investigate insurance company conduct, send the complaint to the insurer for a written response, and report findings to you.
What is the external review process in Missouri?
External review through DCI-approved IRO within 120 days. Submit a request at https://insurance.mo.gov/consumers/healthinsurance/.
Does Missouri protect against surprise balance billing?
Federal NSA primary.
What if my appeal is denied by Missouri insurance company?
After internal appeal denial, you can request external review through the state insurance department or its contracted Independent Review Organization (IRO). External review decisions are typically binding on the insurer. You can also file a complaint with the Missouri Department of Commerce and Insurance regardless of appeal status.
Appeal your Missouri health insurance denial
Upload the current notice to organize a reviewable draft. Confirm the applicable internal and external review route with the notice and current state or federal source.
Get started →Contact: hello@denialhelp.com