Oregon Insurance Commissioner
Oregon Division of Financial Regulation
Contact information
- Agency: Oregon Division of Financial Regulation
- Title: Insurance Commissioner
- Phone: (888) 877-4894
- Address: 350 Winter Street NE, Salem, OR 97301
- File a complaint: https://dfr.oregon.gov/help/complaints-licenses/Pages/file-complaint.aspx
- External review: https://dfr.oregon.gov/help/complaints-licenses/Pages/external-review.aspx
Balance billing & surprise billing protection
OR HB 2339 (2017) + federal NSA. Comprehensive surprise billing protection.
External review & appeal help
External review within 180 days. Free, binding.
How DenialHelp fits in
The governing notice and plan determine whether internal review must be completed before an external request. DenialHelp helps organize the notice, candidate evidence, and a draft for patient and clinician review. Verify the current route and filing instructions with the Oregon Division of Financial Regulation or other authority that governs the case.
Frequently asked questions
How do I file an insurance complaint in Oregon?
File online at https://dfr.oregon.gov/help/complaints-licenses/Pages/file-complaint.aspx or call (888) 877-4894. Most states will investigate insurance company conduct, send the complaint to the insurer for a written response, and report findings to you.
What is the external review process in Oregon?
External review within 180 days. Free, binding. Submit a request at https://dfr.oregon.gov/help/complaints-licenses/Pages/external-review.aspx.
Does Oregon protect against surprise balance billing?
OR HB 2339 (2017) + federal NSA. Comprehensive surprise billing protection.
What if my appeal is denied by Oregon insurance company?
After internal appeal denial, you can request external review through the state insurance department or its contracted Independent Review Organization (IRO). External review decisions are typically binding on the insurer. You can also file a complaint with the Oregon Division of Financial Regulation regardless of appeal status.
Appeal your Oregon health insurance denial
Upload the current notice to organize a reviewable draft. Confirm the applicable internal and external review route with the notice and current state or federal source.
Get started →Contact: hello@denialhelp.com