Oregon Insurance Commissioner
Oregon Division of Financial Regulation
Contact information
- Agency: Oregon Division of Financial Regulation
- Title: Insurance Commissioner
- Phone: (888) 877-4894
- Address: 350 Winter Street NE, Salem, OR 97301
- File a complaint: https://dfr.oregon.gov/help/complaints-licenses/Pages/file-complaint.aspx
- External review: https://dfr.oregon.gov/help/complaints-licenses/Pages/external-review.aspx
Balance billing & surprise billing protection
OR HB 2339 (2017) + federal NSA. Comprehensive surprise billing protection.
External review & appeal help
External review within 180 days. Free, binding.
How DenialHelp fits in
You typically need to file an internal appeal with your insurer before Oregon will accept an external review request. DenialHelp drafts that internal appeal in five minutes from your denial letter — physician-ready, cited to medical evidence, and formatted for clean transmission to your insurer. If the internal appeal still loses, you can then file with the Oregon Division of Financial Regulation for external review.
Frequently asked questions
How do I file an insurance complaint in Oregon?
File online at https://dfr.oregon.gov/help/complaints-licenses/Pages/file-complaint.aspx or call (888) 877-4894. Most states will investigate insurance company conduct, send the complaint to the insurer for a written response, and report findings to you.
What is the external review process in Oregon?
External review within 180 days. Free, binding. Submit a request at https://dfr.oregon.gov/help/complaints-licenses/Pages/external-review.aspx.
Does Oregon protect against surprise balance billing?
OR HB 2339 (2017) + federal NSA. Comprehensive surprise billing protection.
What if my appeal is denied by Oregon insurance company?
After internal appeal denial, you can request external review through the state insurance department or its contracted Independent Review Organization (IRO). External review decisions are typically binding on the insurer. You can also file a complaint with the Oregon Division of Financial Regulation regardless of appeal status.
Appeal your Oregon health insurance denial
Upload your denial letter — DenialHelp drafts a physician-ready appeal in five minutes. $39 first-level appeal, money back if we can't draft a strong appeal.
Get started →Contact: hello@denialhelp.com