Pennsylvania Insurance Commissioner
Pennsylvania Insurance Department
Contact information
- Agency: Pennsylvania Insurance Department
- Title: Insurance Commissioner
- Phone: (877) 881-6388
- Address: 1326 Strawberry Square, Harrisburg, PA 17120
- File a complaint: https://www.insurance.pa.gov/Consumers/Pages/File-a-Complaint.aspx
- External review: https://www.insurance.pa.gov/Consumers/Pages/Independent-External-Review.aspx
Balance billing & surprise billing protection
PA Act 146 of 2020 — surprise billing protections + federal NSA.
External review & appeal help
Independent External Review through PID. Free and binding.
How DenialHelp fits in
You typically need to file an internal appeal with your insurer before Pennsylvania will accept an external review request. DenialHelp drafts that internal appeal in five minutes from your denial letter — physician-ready, cited to medical evidence, and formatted for clean transmission to your insurer. If the internal appeal still loses, you can then file with the Pennsylvania Insurance Department for external review.
Frequently asked questions
How do I file an insurance complaint in Pennsylvania?
File online at https://www.insurance.pa.gov/Consumers/Pages/File-a-Complaint.aspx or call (877) 881-6388. Most states will investigate insurance company conduct, send the complaint to the insurer for a written response, and report findings to you.
What is the external review process in Pennsylvania?
Independent External Review through PID. Free and binding. Submit a request at https://www.insurance.pa.gov/Consumers/Pages/Independent-External-Review.aspx.
Does Pennsylvania protect against surprise balance billing?
PA Act 146 of 2020 — surprise billing protections + federal NSA.
What if my appeal is denied by Pennsylvania insurance company?
After internal appeal denial, you can request external review through the state insurance department or its contracted Independent Review Organization (IRO). External review decisions are typically binding on the insurer. You can also file a complaint with the Pennsylvania Insurance Department regardless of appeal status.
Appeal your Pennsylvania health insurance denial
Upload your denial letter — DenialHelp drafts a physician-ready appeal in five minutes. $39 first-level appeal, money back if we can't draft a strong appeal.
Get started →Contact: hello@denialhelp.com