Virginia Insurance Commissioner
Virginia Bureau of Insurance (SCC)
Contact information
- Agency: Virginia Bureau of Insurance (SCC)
- Title: Commissioner of Insurance
- Phone: (877) 310-6560
- Address: 1300 E Main Street, Richmond, VA 23219
- File a complaint: https://www.scc.virginia.gov/pages/Consumer-Resources
- External review: https://www.scc.virginia.gov/pages/External-Review-Process
Balance billing & surprise billing protection
VA Balance Billing Protection Act + federal NSA. Strong state law for emergency + non-emergency facility-based services.
External review & appeal help
External Review through Bureau of Insurance. Office of the Managed Care Ombudsman offers free help.
How DenialHelp fits in
You typically need to file an internal appeal with your insurer before Virginia will accept an external review request. DenialHelp drafts that internal appeal in five minutes from your denial letter — physician-ready, cited to medical evidence, and formatted for clean transmission to your insurer. If the internal appeal still loses, you can then file with the Virginia Bureau of Insurance (SCC) for external review.
Frequently asked questions
How do I file an insurance complaint in Virginia?
File online at https://www.scc.virginia.gov/pages/Consumer-Resources or call (877) 310-6560. Most states will investigate insurance company conduct, send the complaint to the insurer for a written response, and report findings to you.
What is the external review process in Virginia?
External Review through Bureau of Insurance. Office of the Managed Care Ombudsman offers free help. Submit a request at https://www.scc.virginia.gov/pages/External-Review-Process.
Does Virginia protect against surprise balance billing?
VA Balance Billing Protection Act + federal NSA. Strong state law for emergency + non-emergency facility-based services.
What if my appeal is denied by Virginia insurance company?
After internal appeal denial, you can request external review through the state insurance department or its contracted Independent Review Organization (IRO). External review decisions are typically binding on the insurer. You can also file a complaint with the Virginia Bureau of Insurance (SCC) regardless of appeal status.
Appeal your Virginia health insurance denial
Upload your denial letter — DenialHelp drafts a physician-ready appeal in five minutes. $39 first-level appeal, money back if we can't draft a strong appeal.
Get started →Contact: hello@denialhelp.com