West Virginia Insurance Commissioner
West Virginia Offices of the Insurance Commissioner
Contact information
- Agency: West Virginia Offices of the Insurance Commissioner
- Title: Insurance Commissioner
- Phone: (888) 879-9842
- Address: 900 Pennsylvania Avenue, Charleston, WV 25302
- File a complaint: https://www.wvinsurance.gov/Consumer-Services/File-a-Complaint
- External review: https://www.wvinsurance.gov/Consumer-Services/External-Review
Balance billing & surprise billing protection
Federal NSA primary.
External review & appeal help
External review within 4 months.
How DenialHelp fits in
You typically need to file an internal appeal with your insurer before West Virginia will accept an external review request. DenialHelp drafts that internal appeal in five minutes from your denial letter — physician-ready, cited to medical evidence, and formatted for clean transmission to your insurer. If the internal appeal still loses, you can then file with the West Virginia Offices of the Insurance Commissioner for external review.
Frequently asked questions
How do I file an insurance complaint in West Virginia?
File online at https://www.wvinsurance.gov/Consumer-Services/File-a-Complaint or call (888) 879-9842. Most states will investigate insurance company conduct, send the complaint to the insurer for a written response, and report findings to you.
What is the external review process in West Virginia?
External review within 4 months. Submit a request at https://www.wvinsurance.gov/Consumer-Services/External-Review.
Does West Virginia protect against surprise balance billing?
Federal NSA primary.
What if my appeal is denied by West Virginia insurance company?
After internal appeal denial, you can request external review through the state insurance department or its contracted Independent Review Organization (IRO). External review decisions are typically binding on the insurer. You can also file a complaint with the West Virginia Offices of the Insurance Commissioner regardless of appeal status.
Appeal your West Virginia health insurance denial
Upload your denial letter — DenialHelp drafts a physician-ready appeal in five minutes. $39 first-level appeal, money back if we can't draft a strong appeal.
Get started →Contact: hello@denialhelp.com